The Accessible Netflix Project

Netflix is a service that offers a variety of movies and television shows for subscribers to order for delivery by mail, and watch instantly on a computer, cell phone or tablet, smart TV, gaming device, or media streaming device. Many people enjoy Netflix with no problems, but those with disabilities have struggled to access content and services provided by Netflix since its launch, due to inaccessible web and application interfaces. Having used other streaming services, we know that it is possible for Netflix to make their website and applications accessible. The problem is they don’t want to.

The situation with Netflix isn’t all bad; the iOS app and website have become slightly more usable with some screen readers over time, and thanks to the work of advocates for the deaf community, Netflix has agreed to add closed captions to all content by 2014. Unfortunately, Netflix is still unusable by many individuals with disabilities, and there is no audio described content available for blind and visually impaired customers.

The inaccessibility of the Netflix website and applications prompted the American Council of the Blind (ACB) to pass resolution 2011-17, which requests Netflix make their products accessible for blind and low vision customers and add audio described content. The ACB wishes to work with Netflix on this endeavor, but there has been little change regarding these issues since.

In hopes of making Netflix more accessible and raising awareness for the issues we, as people with disabilities, face when attempting to use Netflix, Robert Kingett has created The Accessible Netflix Project. We, the Blinkie Chicks, are supporting this campaign for a more accessible Netflix, and you can, too! Check out the website for information on ways you can help, including how you can make donations, provide feedback regarding your experiences with Netflix, and much more. This project has already caught the attention of some big names in media, but we still need more exposure and support. So, please share the website and/or this blog post with everyone you know, and provide your feedback on the website.

We appreciate your support; thank you for reading!

Our #AccessChat Interview

Hey everyone, it’s Jessica. I had the pleasure of being interviewed by Fedora Outlier on Tuesday for their weekly #AccessChat on twitter. Those who know me know I am a twitter addict, so this type of interview was perfect for me. I tweeted from the @BlinkieChicks account, and answered questions about what we do, and the technology we use. If you missed Tuesday’s chat, but still want to read the basic questions we were asked, you can read the questions and our answers below. Enjoy!

1. Who are you? Which Twitter client are you chatting with? And, which Apple devices do you own?

I’m Jessica: a student majoring in Sociology. I own an iPhone 5, an iPad 2, and a Macbook Pro. I use YoruFukurou, Twitterrific and TweetList Pro. Ashley is a student majoring in Special Ed. She owns an iPhone 3GS & a 4th generation iPod Touch, and she uses The Qube and TweetList for twitter. Daria is a college grad who majored in English; she owns an iPod Touch 3rd generation, and she mainly uses The Qube for twitter.

2. Tell us: What happened to form the @BlinkieChicks? What brought you three together?

We wanted to make a difference, & be a resource for others, so we began doing presentations, creating media, and tweeting.

3. What were some of the challenges you all faced in college—and how did you overcome them?

Some things we’ve struggled with at times include: making friends with able-bodied students, getting help/dealing with unwanted help, & inaccessible events on campus. We educate those we speak to, advocate for accessibility, and do presentations to raise awareness.

4. What were some resources and tech that helped you make it through college?

Our Disability Support Services is amazing! For awhile, I didn’t have much tech, so I used a computer with a JAWS demo. I saved & bought what I have. That + learning to effectively communicate with professors made college life much easier. A computer with JAWS, understanding professors, and Disability Support Services helped Daria get through college. Ashley uses an iPod Touch, and a laptop with NVDA.

5. What’s the goal behind the content and resources the Blinkie Chicks are creating? Who are they aimed at reaching—and why?

We’re dedicated to bridging the gap between the sighted and blind communities. Our content is targeted at a range of people. Many of our presentations educate sighted people, whereas our blog & a lot of the links we share are useful for the blind.

6. If folks were to follow your social media updates and blog—what can they expect to see?

We share our blog posts & presentations as well as links to news, stories, information, and issues relating to blindness.

7. What’s one word of wisdom (about life, accessibility, etc etc) each of you would share?

I say, “Advocate”. The world isn’t designed for us & society excludes us. We must speak up for better access & inclusion. Daria says “Educate”. We’re treated differently because many don’t know better. We must educate to make life better for all. Ashley says “confidence”. Confident & capable people change the perceptions others have about visually impaired people.